Quality Management
C-LIGHT ensures good product quality and quality assurance through a series of effective measures.
Quality Goals
90+
Customer Satisfaction
Customer satisfaction > 90 points
(Total 100 points)
99.7%
Finished Product Yield
Finished product yield > 99.7%
(Total 100 points)
Quality Policy
Quality first
Customer first
Sincere service
Continuous innovation
Quality Management
● Quality Planning
C-LIGHT sets annual quality and environmental goals, evaluates product risk and opportunity management, and manages quality risks and opportunities to ensure that products meet customer needs.
● Product Guarantee
C-LIGHT adopts supplier quality management, product quality management, equipment maintenance specifications, and product identification reports to ensure that products can meet customer needs.
● Quality Control
C-LIGHT controls quality during the procurement, production and delivery processes through QC teams, QC management objectives, NPI, reliability verification, mass production processes, quality exception handling, customer complaint handling, product traceability, regular calibration of production equipment, and regular training of management personnel.
● Quality Improvement
C-LIGHT implements improvement plans through QCC, internal review plans, and customer satisfaction surveys to promptly identify and resolve problems in a short period of time, thereby improving the quality and satisfaction of products and services and ensuring that product performance and services meet customer requirements.
Supplier Quality Management
Supply reliability management
Batch and expiration date management
Environmental material management
Product protection and transportation management
Product delivery management
Defective product management
Quality Creates Value
C-LIGHT continuously improves product quality through strict quality management, reliable supplier control, comprehensive lifecycle management and continuous process optimization to provide customers with stable and reliable optical communication products.
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