C-LIGHT ensures good product quality and quality assurance through a series of effective measures.
Customer satisfaction > 90 points (Total 100 points) | Finished product yield > 99.7% (Total 100 points) |
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| Quality first | Customer first |
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Sincere service | Continuous innovation |
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●Quality Planning C-LIGHT sets annual quality and environmental goals, evaluates product risk and opportunity management, and manages quality risks and opportunities to ensure that products meet customer needs. | ●Product Guarantee C-LIGHT adopts supplier quality management, product quality management, equipment maintenance specifications, and product identification reports to ensure that products can meet customer needs. |
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●Quality Control C-LIGHT controls quality during the procurement, production and delivery processes through QC teams, QC management objectives, NPI, reliability verification, mass production processes, quality exception handling, customer complaint handling, product traceability, regular calibration of production equipment, and regular training of management personnel. | Quality Improvement C-LIGHT implements improvement plans through QCC, internal review plans, and customer satisfaction surveys to promptly identify and resolve problems in a short period of time, thereby improving the quality and satisfaction of products and services and ensuring that product performance and services meet customer requirements. |
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| Supply reliability management | Batch and expiration date management |
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| Environmental material management | Product protection and transportation management |
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| Product delivery management | Defective product management |
